FAQ

Why was AccountingQ started?

AccountingQ was started because the options for a small business owner to ask Accounting Questions to an actual person are limited. AccountingQ was developed to be a credible resource to research Accounting Questions and access a seasoned professional at a reasonable cost when needed.

Why should I trust AccountingQ?

AccountingQ is a resource developed by a CPA with 30 years of broad and diverse business experience. If you are still not convinced, please review the free content. Don’t take our word for it, you can make your own assessment.

How much does this cost?

AccountingQ has free content with new posts being added weekly. If you don’t see any free content that answers your question, you can ask AccountingQ. Answers to submitted questions usually cost only $30. But if your Question requires substantial research because of your unique circumstances, a proposal will be developed especially for your project. You will not be asked to pay any fee that you do not previously agree to.

How do I contact you if I have further questions?

You can visit out contact page here.

Are your posts kept up to date with current information?

Honestly, many of the posts do not have time-relevant information. Those posts are not going to change because they are fundamental to accounting in particular or business in general. However, some of the posts, especially those relating to tax questions, have information that becomes stale over time. In those instances the information is reviewed and updated periodically. If you have a concern about whether the information is up-to-date, just click on Have a Q? and let us know how you feel. We will update the information as necessary – for free. In fact, we welcome all such concerns and comments.

Can you answer every question for $30?

Probably not. You can get a sense of the type of question that can be answered for $30 by reviewing the free content. The goal of the $30 Answer is to identify the issue, give a succinct answer, explain the strengths and weaknesses of the options and identify issues that may need further consideration. These answers are typically 400 to 500 words in length. Not all Questions lend themselves to being answered in that format. If your Question requires more research, analysis or explanation than can be accomplished in our format, a proposal will be developed especially for your project. You will not be asked to pay any fee that you do not previously agree to.

Is there any type of guarantee?

This is our guarantee.

If you’re not satisfied, simply email us at [email protected] All requests made under this guarantee must be made within 60 days of purchase. We will process your request within 5 business days. Unfortunately, we can’t refund or credit any money paid to government entities, such as filing fees or taxes, or to other third parties.

If you want to exchange your Question for a Project, you must request the exchange and within 60 days of purchase. The price of the original item will be credited to your AccountantQ Project.

Please note that we cannot guarantee the answers to your particular question if there is incomplete disclosure of facts and circumstances surrounding your problem. These are considered circumstances beyond our control and are not covered by this guarantee.

Since we’re dedicating time and effort to your individual questions, our guarantee only covers satisfaction issues caused by AccountantQ – not changes to your situation or your state of mind.

What if my question cannot be answered for $30?

If your Question requires substantial research because of your unique circumstances, or we cannot otherwise answer your question for $30, we will notify you and explain the difficulty. A proposal will be developed especially for your project. You will not be asked to pay any fee that you do not previously agree to.